Shipping and Exchange Policy

Last Updated: 11 December 2024

At Fluxatic™ Global, operated by M/s MenezesFernandes Technologies (OPC) Pvt. Ltd., we provide digital and professional services tailored to your needs. While our business model is service-oriented, the following policies outline how we handle deliverables, modifications, and adjustments.

1. Service Delivery Policy

1.1 Delivery of Services

• Digital deliverables (e.g., designs, websites, documents) will be shared electronically via email or designated platforms like Google Drive, Dropbox, or direct integrations.

• Timelines for delivery are specified in project agreements or proposals and depend on the nature and scope of the service.

1.2 Delivery Confirmation

• Clients will receive a confirmation email / notification upon the delivery of each milestone or final deliverable. This may be sent through other platforms l

• If applicable, final deliverables will be shared only after full payment is received as per the agreed terms.

1.3 Custom Deliverables

Customized services, such as branding, development, or consultancy, are tailored to client specifications. Any changes after approval may incur additional costs.

2. Revision/Adjustment Policy

2.1 Eligibility for Adjustments

• Services include a defined number of revisions or refinements as outlined in the proposal.

• Additional revisions beyond the agreed scope are subject to extra charges.

2.2 Process for Adjustments

• Requests for adjustments must be submitted in writing via [email protected] within the project timeline or specified review period.

• Turnaround times for revisions will be communicated during the process.

3. Non-Exchangeable Services

Due to the customized and service-oriented nature of our business, services delivered as per approved milestones or final approval are non-refundable and non-exchangeable.

4. Contact Us

For inquiries regarding service delivery or adjustments, you can contact us at:

• Email: [email protected]

• Phone: +91 8329221624

We’re here to ensure you have a smooth and professional experience with Fluxatic™ Global. Feel free to reach out for any further assistance.